Sublimation t-shirts made to order. Sublimation is a process where the ink turns into a gas and bonds to polyester material when it reaches high temperatures. It does not leave a "feel" on the item as it dyes the substrates and permanently becomes a part of the material.
We take pride in customer satisfaction at Kim's Incredible She Shop and, if for any reason you do not love your purchase, please reach out to us via email at firstname.lastname@example.org so we can discuss available options. There will be no returns accepted on customized items with names or logos on them. Original shipping charges are non-refundable. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached. We reserve the right to refuse any returns received 30 days after the post marked delivery date or if we determine that the merchandise does not qualify for a return.
Shipping is charged in addition to purchase price and is calculated directly at checkout using the shipping carrier and method of your choice. Shipping rates are calculated based on the weight and final shipping address. Rates are set by individual carriers and is not determined by our company. Should there be any discrepancies between the rate that you paid and requirement for higher shipping, payment will be required before items will be shipped.
Please make sure to verify the shipping address entered at checkout as it cannot be adjusted after payment is made and we are not liable for packages delivered to incorrect addresses. Once a package is turned over to the shipping carrier, we are no longer responsible for the handling of the shipment. Should you have an issue with any of your package deliveries or need to file a claim for damaged goods, please contact USPS directly.